FAQ


!!!We are against the war in Ukraine. We call on everyone to immediately stop killing people, stop the fighting and return the troops back!!!

Were Are Your Gear Made

All of our items are made by our team of 20 professionals based in Russia. Our team have a more than 20-year experience.

Does it have certification

All products were made in Russian Federation and comply with State GOST certificate:
GOST R EN 358-2008 which is based on
European standard EN 358:1999 «Personal protective equipment for work positioning and prevention of falls from a height - Belts for work positioning and restraint and work positioning lanyards (IDT)»
We do not yet have professional US certification.

Order Processing

Each order will take up to 48 hours to process and then please allow up to a further 48 hours for payment to clear. Once payment has cleared your order will be packed and shipped to your confirmed PayPal adress.

Payment Protection

We use PayPal for all of our payment processing, whether you pay via your PayPal account or by Credit Card.
This means that no matter how you place your order, you will enjoy all of the payment protection benefits that PayPal bring.
If you have any problems with your order we ask that you contact us at [email protected] in the first instance. However you are also entitled to raise a dispute directly with PayPal under their protection plan.

Shipping Time

Once we receive your payment, order will be processed and sorted for shipping. You will then receive an e-mail notification informing you of the status of your order, this will contain information on how to track your order from Russia to your doorstep.
To hold affordable prices, We will mostly ship through our preferred carrier, Russian Post. Once your order has been sent, delivery can take between 10-15 days. Including customs clearance we advise total delivery can take up to 20 days.
Please note that delivery may take longer in or during the approach to holiday seasons such as Christmas, New Year or Easter.

Returns

You may return your purchase without question for a full refund within 14 days of receiving the item if:
You are not satisfied with the quality of the item
You feel the item is not as described
In order to initiate a return, you should e-mail [email protected] and we will provide clear instructions on what to do next. Please note that you are responsible for all shipping costs.